Sure Flow Equipment
Inc. - Limited Warranty All products are warranted to be free of
defects in material and workmanship for a period of one year from the
date of shipment, subject to below. All custom products are not subject
to return, credit or refund.
If the purchaser believes a product to be defective, the purchaser shall:
(a) Notify the manufacturer within ten (10) days after receipt of
merchandise, state the alleged defect and request permission to
return the product. Merchandise will not be accepted for return without
a "Return Code" clearly marked on the outside of the package.
Contact the office to obtain a return code. Merchandise will not
be accepted for return or credit later than six (6) months after invoicing.
(b) If permission is given, return the product with the transportation
prepaid. Collect shipments will not be accepted. Goods must be returned
If a shipment is received in a damaged or deficient condition, a claim
must be filed with the delivering carrier and noted on the freight bill
before you accept the merchandise. All other claims must be made in
writing and received by Sure Flow Equipment Inc. within ten (10) days
after receipt of merchandise.
If the product is accepted for return and found to be defective, the
manufacturer will, at its discretion, either repair or replace the product,
F.O.B. factory, within 60 days of receipt, or issue credit for the purchase
Sure Flow Equipment Inc. shall not be liable for failure to deliver
or delays in delivering occasioned by acts of God, war, labor difficulties,
inability to obtain materials or any other causes whatsoever beyond
Other than to repair, replace or credit as described above, purchaser
agrees that manufacturer shall not be liable for any loss, costs, expenses,
or damages of any kind arising out of the product, its use, installation
or replacements, labeling, instructions, information or technical data
of any kind, description of product use, sample or model, warnings or
lack of any of the foregoing.
NO OTHER WARRANTIES, WRITTEN OR ORAL, EXPRESS OR IMPLIED, INCLUDING
THE WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY,
ARE MADE OR AUTHORIZED. NO AFFIRMATION OF ACT, PROMISE, DESCRIPTION
OF PRODUCT OR USE OR SAMPLE OR MODEL SHALL CREATE ANY WARRANTY FROM
MANUFACTURER, UNLESS SIGNED BY THE PRESIDENT OF MANUFACTURER.
Cancelled orders will be subject to a charge of at least 35%
Cancelled custom orders will be subject to a charge of 100% of quoted
MINIMUM BILLING: $100.00 NET
SPECIAL DOCUMENTATION: A charge will apply for non-standard,
special documentation requests such as Material Test Reports (MTR's)
and Certificates of Conformance (COC's).
Toll Free Tel: 1-800-263-8251
International Tel: 1-905-335-1350
Toll Free Fax: 1-800-876-1164 International Fax: 1-905-332-4993